We try our best to get your orders to you as soon as possible, as we know how exciting it is to see your initials on glassware.

Monogrammed items can take from 1-7 business days to be monogrammed and processed, but we try our best to monogram them as soon as possible!


ZÓ's orders are shipped using Sendle. This is a registered freight service where clients can track their order easily, using the tracking code sent via email post-purchase. 

To get an estimate on your shipping time use the link below and type in 2153 as the Pickup Postcode followed by your Postcode. 



These are estimated delivery times only, and unfortunately, we are not able to guarantee them. ZÓ will not be liable for any delay in delivery. In particular, orders placed during Sale/Promotional periods or during the lead up to Christmas may be subject to delay. 

If you require your order by a specific date please email hello@zopersonalised.com and we will advise if this is achievable.