SHIPPING & DELIVERY
We try our best to get your orders to you as soon as possible, as we know how exciting it is to see your initials on a wine glass!
Monogrammed items can take up to 3 business days to be stamped and processed, but we try our best to monogram them as soon as possible!
ZÓ's orders are shipped using Australia Post. This is a registered freight service where clients can track their order easily, using the tracking code sent via email post-purchase.
Australian orders will be received in 2-6 business days once dispatched. Express orders will be received within 1-2 business days once dispatched.
These are estimated delivery times only, and unfortunately, we are not able to guarantee them. ZÓ will not be liable for any delay in delivery. In particular, orders placed during Sale/Promotional periods or during the lead up to Christmas may be subject to delay.
If you require your order by a specific date please email firstname.lastname@example.org and we will advise if this is achievable.